This Privacy Policy explains how 365j collects, uses, stores, and protects your personal data when you register and use our platform. It is prepared in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and applies to all registered 365j players and website visitors.
This Privacy Policy applies to all personal data collected and processed by 365j ("we", "us", "our", "the Company") in connection with your use of the 365j platform, including the website at 365j.asia, any mobile-optimised browser interface, customer support communications, and any associated services provided to registered players in the Philippines.
365j acts as the data controller for personal data collected through the platform. A data controller is the entity that determines the purposes and means of processing personal data. Where 365j engages third-party service providers to process data on its behalf, those providers act as data processors under written data processing agreements that bind them to 365j's data protection standards.
This Policy applies to all registered users, prospective registrants who have submitted personal data without completing registration, visitors to the 365j website, and individuals who communicate with 365j through support or other channels. It does not apply to third-party websites that may be linked from 365j content — those sites maintain their own separate privacy policies.
365j collects personal data in the following categories, depending on how you interact with the platform:
2.1 Registration Data
When you create a 365j account, we collect your full legal name, date of birth, email address, mobile phone number (Philippine number), and a password of your choosing. This data is required to create and maintain your account.
2.2 Identity Verification (KYC) Data
Before processing your first withdrawal, and where required by PAGCOR regulations or our internal compliance procedures, 365j will request a copy of a valid Philippine government-issued identification document. Accepted documents include the UMID, PhilSys National ID, Passport, Driver's License, and SSS or GSIS ID. We may also request proof of address and, in higher-value cases, source of funds documentation.
2.3 Financial Data
We collect information related to your deposits and withdrawal requests, including your GCash number, Maya account details, bank account name and number (for BPI, BDO, UnionBank, or Metrobank transfers), and transaction history on the 365j platform. We do not store full bank card numbers or CVV codes directly — card payments, where applicable, are processed by our PCI-DSS compliant payment processors.
2.4 Gaming & Betting Activity Data
We record details of every bet placed, game round played, and casino session conducted on 365j. This includes bet amounts, game selections, outcomes, session durations, and any bonus activity. This data is necessary for settling wagers, calculating payouts, detecting fraud, and complying with regulatory record-keeping requirements.
2.5 Technical & Device Data
When you access 365j, we automatically collect your IP address, browser type and version, operating system, device type, screen resolution, referring URL, and the pages you visit on the platform. We use this data for security monitoring, fraud detection, and platform performance optimisation.
2.6 Communication Data
When you contact 365j through live chat, email, or any other support channel, we retain records of those communications — including the content of your messages and any documents you share — for quality assurance, dispute resolution, and regulatory compliance purposes.
2.7 Responsible Gaming Data
If you set deposit limits, loss limits, or engage with self-exclusion tools on your 365j account, we record those preferences and restrictions. This data is processed to give effect to your responsible gaming choices and to comply with our regulatory obligations.
Under the Philippine Data Privacy Act of 2012 and its Implementing Rules and Regulations, 365j processes your personal data on one or more of the following lawful bases:
| Processing Activity | Legal Basis |
|---|---|
| Account registration and management | Performance of a contract |
| Processing deposits and withdrawals | Performance of a contract |
| Identity verification (KYC) | Legal obligation / Regulatory compliance |
| Fraud detection and anti-money laundering checks | Legal obligation / Legitimate interest |
| Responsible gaming tools and self-exclusion | Legal obligation / Legitimate interest |
| Marketing communications (opt-in only) | Consent |
| Platform security and fraud monitoring | Legitimate interest |
| Retention of gaming records for regulatory purposes | Legal obligation |
| Customer support and dispute resolution | Legitimate interest / Performance of a contract |
365j uses the personal data we collect for the following specific purposes:
365j does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share your data only in the following circumstances and only to the extent necessary for the stated purpose:
All third parties with whom 365j shares personal data are required to implement appropriate technical and organisational security measures and to process data only as instructed by 365j or as required by applicable law.
365j uses cookies and similar tracking technologies to operate the platform, maintain your session, and improve your experience. The following types of cookies are used:
You can manage cookie preferences through your browser settings. Disabling essential cookies may prevent you from logging in or using certain 365j features. Analytics and preference cookies can be disabled without affecting core platform functionality.
365j does not use third-party advertising or retargeting cookies to track your activity across other websites.
365j retains personal data for as long as is necessary to fulfil the purposes for which it was collected, and for as long as required by applicable Philippine laws and regulations. Specific retention periods include:
When personal data is no longer required for any lawful retention purpose, 365j will securely delete or anonymise it in accordance with industry-standard data disposal procedures.
365j implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 365j will notify the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with the Philippine Data Privacy Act.
Some of 365j's data processors — including game software providers and cloud infrastructure services — may process personal data in jurisdictions outside the Philippines. Where personal data is transferred outside the Philippines, 365j ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required by the Philippine Data Privacy Act.
Such safeguards may include data processing agreements incorporating the standard contractual clauses approved by the National Privacy Commission, adequacy decisions recognising the data protection standards of the destination country, or other lawful transfer mechanisms.
By using the 365j platform, you acknowledge that your personal data may be processed in jurisdictions outside the Philippines, subject to the safeguards described in this section.
As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 365j. To exercise any of these rights, contact us at the support email address listed in Section 14.
You have the right to request a copy of the personal data 365j holds about you, and information about how it is being processed, the purposes for processing, and with whom it has been shared.
If you believe that personal data 365j holds about you is inaccurate or incomplete, you have the right to request that it be corrected or updated. Some data corrections may require supporting documentation.
You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected. Note that 365j is required to retain certain data (e.g., transaction records, KYC documents) for regulatory periods even after account closure — erasure requests will be fulfilled to the extent permitted by law.
You have the right to object to the processing of your personal data where processing is based on legitimate interest or where your data is used for direct marketing. Objections to direct marketing will be actioned immediately.
You may request a machine-readable copy of the personal data you have provided to 365j, for the purpose of transmitting it to another service provider, where technically feasible.
Where 365j processes your data based on your consent (e.g., marketing emails), you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal. Withdraw consent via your account settings or by contacting support.
If you believe your data rights have been violated, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, which oversees compliance with the Data Privacy Act. The NPC's complaint procedures are published on the NPC's official government website.
365j will respond to all data rights requests within thirty (30) days of receipt. We may request identity verification before fulfilling a request to protect against fraudulent access to another person's data.
If 365j becomes aware that personal data has been collected from a person under 21 years of age, we will immediately close the relevant account, void any associated transactions, return any deposited funds to their source, and securely delete all personal data associated with the underage individual.
If you are a parent or guardian and believe your child has registered a 365j account, please contact our support team immediately at the email address provided in Section 14. We will investigate and take prompt action in all such cases.
The 365j platform may contain references to third-party services, including game providers and payment processors. These third parties maintain their own independent privacy policies, which govern how they collect and process your data when you interact with their services directly.
365j is not responsible for the privacy practices, data security measures, or content of any third-party services. We encourage you to review the privacy policies of any third party with whom you share personal data when using services connected to the 365j platform.
365j reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing activities, legal obligations, or regulatory requirements. When material changes are made, we will notify registered players via email to their registered address and/or via a prominent notice on the 365j platform.
The effective date of the current version is stated at the top of this page. Continued use of the 365j platform after the effective date of any revised Policy constitutes your acceptance of the changes. If you do not accept the revised Policy, you must stop using the platform and close your account.
Previous versions of this Privacy Policy are archived and available upon written request to the contact address in Section 14.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way 365j processes your personal data, please contact our Data Protection team using the details below. All privacy-related inquiries will be handled by a designated privacy officer.
Email for data privacy inquiries: [email protected]
Please include "Data Privacy Request" in the subject line of your email, along with a description of your inquiry and the specific right you wish to exercise, if applicable. We will acknowledge your request within three (3) business days and provide a full response within thirty (30) days.
If you are not satisfied with 365j's response to your data privacy concern, you have the right to escalate your complaint to the National Privacy Commission of the Philippines. The NPC accepts complaints from data subjects whose rights under Republic Act No. 10173 have been violated.
For all other account and gaming support inquiries, please use the 24/7 live chat function accessible from within your 365j account dashboard.
Beyond legal compliance, here are the practical data protection commitments 365j makes to every registered Filipino player.
All data transmitted to and from 365j is protected by TLS 1.3 — the same encryption standard used by BPI, BDO, and other major Philippine financial institutions. Your data is never sent in plain text.
365j does not sell, rent, or trade your personal information to marketers or data brokers. Your data is used exclusively for the purposes described in this Privacy Policy — nothing else.
Your data rights under the Philippine Data Privacy Act are enforceable, not theoretical. 365j responds to access, correction, and deletion requests within 30 days and has a dedicated privacy officer handling all inquiries.
365j's data practices are designed to satisfy both PAGCOR's gaming compliance requirements and the National Privacy Commission's data protection standards — two independent oversight bodies watching over your interests.
365j doesn't hold your data indefinitely. Retention periods are set, published, and followed. When the retention period expires, data is securely and permanently deleted using industry-standard disposal procedures.
In the unlikely event of a data breach affecting your personal information, 365j will notify the NPC within 72 hours and inform you directly — promptly and transparently — as required by Philippine law.
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